Voiceover: Hayley Wilkinson was one person who didn’t receive the right treatment for her acne. It’s now 28 years since she got her first spots and she’s still living with the effects.
Dr Dawn: What can I do for you?
Hayley: I’ve come to see you about my skin and the scarring that my acne’s left.
Dr Dawn: So have you had any treatment at all for the scar tissue?
Hayley: About 20 years ago I waited for 18 months to see a surgeon through a dermatologist. When I eventually got to see the surgeon he didn’t perform it any longer so I sort of felt like I’d hit a brick wall.
Dr Dawn: So that was 20 years ago and really you’ve have no treatment for the acne or the scarring since.
Dr Dawn: Ok. I’m going to have a little look Hayley. So, actually you’ve got quite a lot of scar tissue. Did you pick these when you were a kid?
Hayley: Unfortunately yes I did.
Dr Dawn: I think people don’t realise that as you pick them you are making yourself more prone to scarring and you’ve got quite a lot of little pits there haven’t you, which would have been old spots. I tell you what we’ll do Hayley. I think you should see a specialist about some laser treatment. You probably won’t notice too much of a difference after the first treatment, but within two or three you should start to notice some of these pits start to fill in a little bit as the laser stimulates your own collagen production. I think it will make a big difference.
Hayley: That’s fantastic.
Dr Dawn: Ok?
Hayley: That’s lovely. Thank you very much.
Voiceover: Dawn sends Hayley to see Dr Patel at the private clinic on Harley Street. She is going to have four treatments of a relatively new process called fractional laser resurfacing.
Dr Patel: It might make you jump at first but then you’ll get used to it. A laser beam hits the skin and causes a heat reaction which will then stimulate the production of collagen which then leads to the formation of new healthy skin. How are you feeling there?
Hayley: It’s a slight pin prick feel.
Dr Patel: Yeah.
Hayley: And a smell of burning hair.
Voiceover: Hayley’s treatment is particularly intense due to the age and the severity of her scarring.
Hayley: It feels like I’ve been stabbed with a million needles. I can’t feel any heat as yet.
Dr Patel: If I take your goggles off and could you lift you head up for me?
Hayley: Yeah, now it hurts.
Dr Patel: The eyes or the skin?
Hayley: The skin. It’s very tight.
Dr Patel: It’s very tight, good. Ok.
Voiceover: Hayley’s treatment is not currently available on the NHS and privately costs about £1200. Her scarring shows how important it is to get your acne treated early by your GP.
Hayley: Am I very red now? Is everybody going to laugh at me on the tube?
Dr Dawn: After two treatments, just half way through her course, Hayley returns to see Dr Dawn.
Dr Dawn: Hayley, come on in.
Hayley: Nice to see you.
Dr Dawn: Good to see you. How have you got on?
Hayley: There has been a significant improvement I think so far.
Dr Dawn: Your skin looks much, much smoother here. You certainly wouldn’t look at that part of your face and think that you had acne scarring. Ok, let’s have a look at the other side. And the same this side?
Hayley: Yeah, this was the worst.
Dr Dawn: Was it? Was this the worst side?
Hayley: And I’ve still got three treatments to have.
Dr Dawn: I think it’ll be really good.
Hayley: Yes, me too.
Dr Dawn: Thank you for coming back, bless you. See you again.
Consultation: Acne Scarring
A patient comes to see Dr Harper about treatment for the scarring caused by her teenage acne.
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