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Embarrassing Bodies Down Under, 11:55pm Tuesday 25th November 2014 on More 4. Catch up for free on 4oD »

Video

Voiceover: Hayley Wilkinson was one person who didn’t receive the right treatment for her acne. It’s now 28 years since she got her first spots and she’s still living with the effects.

Dr Dawn: What can I do for you?

Hayley: I’ve come to see you about my skin and the scarring that my acne’s left.

Dr Dawn: So have you had any treatment at all for the scar tissue?

Hayley: About 20 years ago I waited for 18 months to see a surgeon through a dermatologist. When I eventually got to see the surgeon he didn’t perform it any longer so I sort of felt like I’d hit a brick wall.

Dr Dawn: So that was 20 years ago and really you’ve have no treatment for the acne or the scarring since.

Hayley: No.

Dr Dawn: Ok. I’m going to have a little look Hayley. So, actually you’ve got quite a lot of scar tissue. Did you pick these when you were a kid?

Hayley: Unfortunately yes I did.

Dr Dawn: I think people don’t realise that as you pick them you are making yourself more prone to scarring and you’ve got quite a lot of little pits there haven’t you, which would have been old spots. I tell you what we’ll do Hayley. I think you should see a specialist about some laser treatment. You probably won’t notice too much of a difference after the first treatment, but within two or three you should start to notice some of these pits start to fill in a little bit as the laser stimulates your own collagen production. I think it will make a big difference.

Hayley: That’s fantastic.

Dr Dawn: Ok?

Hayley: That’s lovely. Thank you very much.

Voiceover: Dawn sends Hayley to see Dr Patel at the private clinic on Harley Street. She is going to have four treatments of a relatively new process called fractional laser resurfacing.

Dr Patel: It might make you jump at first but then you’ll get used to it. A laser beam hits the skin and causes a heat reaction which will then stimulate the production of collagen which then leads to the formation of new healthy skin. How are you feeling there?

Hayley: It’s a slight pin prick feel.

Dr Patel: Yeah.

Hayley: And a smell of burning hair.

Voiceover: Hayley’s treatment is particularly intense due to the age and the severity of her scarring.

Hayley: It feels like I’ve been stabbed with a million needles. I can’t feel any heat as yet.

Dr Patel: If I take your goggles off and could you lift you head up for me?

Hayley: Yeah, now it hurts.

Dr Patel: The eyes or the skin?

Hayley: The skin. It’s very tight.

Dr Patel: It’s very tight, good. Ok.

Voiceover: Hayley’s treatment is not currently available on the NHS and privately costs about £1200. Her scarring shows how important it is to get your acne treated early by your GP.

Hayley: Am I very red now? Is everybody going to laugh at me on the tube?

Dr Dawn: After two treatments, just half way through her course, Hayley returns to see Dr Dawn.

Dr Dawn: Hayley, come on in.

Hayley: Nice to see you.

Dr Dawn: Good to see you. How have you got on?

Hayley: There has been a significant improvement I think so far.

Dr Dawn: Your skin looks much, much smoother here. You certainly wouldn’t look at that part of your face and think that you had acne scarring. Ok, let’s have a look at the other side. And the same this side?

Hayley: Yeah, this was the worst.

Dr Dawn: Was it? Was this the worst side?

Hayley: And I’ve still got three treatments to have.

Dr Dawn: I think it’ll be really good.

Hayley: Yes, me too.

Dr Dawn: Thank you for coming back, bless you. See you again.

Read the video transcript

Consultation: Acne Scarring

A patient comes to see Dr Harper about treatment for the scarring caused by her teenage acne.

If you think your child is going through early puberty, check our guide for parents on Embarrassing Bodies: Kids website.

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YOU AT LEAST HAVE BEAUTIFUL HAIR AND DO NOT SEEM TO HAVE EXCESS HAIR. I HAVE ALL OF THE ABOVE. IT MAKES ME FEEL VERY UGLY. YOU ARE BEAUTIFUL.





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I have many dark scars but I am embarrassed to see the doctor what should I do?





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Consider chemical peel for pigmentation - really helped me. If this does not help find a laser clinic that has the vbeam - these procedures will lighten the skin, if the skin is rough or pitted you may also want to consider dermaroller treatment as well

I have been using the Dr Max Powers Scar Cream twice a day, every day, for a couple of weeks and I am noticing improvement. My post-acne hyperpigmentation is fading and my old acne scars that left pits in my face are smoothing out. For those of you who say the Dr Max Serum is sticky, you're using too much. It dries within a minute and then I put on moisturizer and foundation. No problems at all.





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Hi I'm 26 and have sufferd from acne most of my teenage life n all my adult life and now I jus don't wonna get up in morning or do any think I'm em brasses of my skin and iv tryed most things to help me ie tablets creams etc and Nuffink seems to work and I'm left with acne scarring do t eat propley I cry all the time my skin is pale and hate it when people look at me it's destroyed my life and just don't what to do any more so please please can some one from embeds sing bodies please help me





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I have sever scaring on my back shoulders chest arms neck and face and it is making my anxiety rather worse and is causing lonely and dressing thought sis this normal? Is their anything my doctor can do she had me on accutane for 2years and then realised within that time it was making my skin worse and pigmintated.





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I am 18 years old and have very little scarring left from the acne I had last year. I was put on Accutane for 4 months and my acne is completely gone. I want to know what procedure is best for my skin? Please please please reply :)





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I'm 13 and have this one lump above my lip from where I used to have a spot. It's very noticeable and I want to know if there's anything I can do at home to get rid of it? Is it possible to get rid of it at all? Or will I live with it for ever?





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I have acne holes all over my face,acne holes like quarter inch deep,what can I do to get my face even once again?





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i had deep acne scars on both side of my face . i want good advise on this . Should laser surgery will be good for its treatment.





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fractionated laser, subcision and punch excision can all help

Grab a clove of garlic and rub him your problem areas on the face. Do this while 2-3 days and baskets will disappear without leaving marks. Make a mask of red pulp, cucumber, honey and lime juice. Pamper your face with it and hold it an hour. Rinse with warm milk and noticed results after 3-4 reps. http://www.removing-acne-scars.com/2014/06/15/natural-remedies-rid-acne/





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It looks like no one else has asked this question, so please fill in the rest of your details below.





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