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Video

Voiceover: Eight year old Charlotte from Suffolk’s been suffering from a common viral infection that’s been getting out of control. She’s brought her mum Sophia to get some answers.

Sophia: They’re incredibly sore when she walks and they’re ugly. They keep her awake at night and we’d like some help.

Dr Christian: So Charlotte, you have a problem with your feet don’t you?

Charlotte: Yes.

Dr Christian: Tell me a bit about it.

Charlotte: Well I’ve had verrucas for two years.

Dr Christian: Verrucas, OK. For two years? Why are they giving you problems?

Charlotte: Because they hurt all the time and I can’t go on sleepovers and things with my friends.

Dr Christian: Why not?

Charlotte: Because I get embarrassed.

Dr Christian: Why do you get embarrassed if you have verrucas?

Charlotte: Because I don’t like people seeing them.

Dr Christian: Why are they not going?

Sophia: I don’t know why. My other three children occasionally pick one or two up and I use a normal over the counter treatment and they disappear but nothing at all works on Charlotte.

Dr Christian: Goodness me. I am absolutely shocked by that. I have never seen verrucas as bad as that in my life. I mean you have tears in your eyes when you see them.

Sophia: My husband and I often cry at night when she’s in bed because we’re just helpless. We don’t know what to do.

Dr Christian: This is a very, very abnormal reaction to what is actually a very common virus that lots of us get, lots of kids get. In most people their immune system tackles it and deals with it and it disappears. But in you, you’re not doing that are you? It’s not happening. Have you ever checked her immune system?

Sophia: No.

Dr Christian: Have you ever done blood tests and made sure she’s got normal immunity?

Sophia: No.

Dr Christian: I think it might be a really good idea. First of all to check she’s got all of the normal immune cells because this is a virus that’s winning and we need to work out why.

Dr Christian: That was probably the most shocking case I have seen in a long time. My big concern is that there could be actually a problem with her immune system as well. So, I want to check that first. If it’s all normal, great, we can go ahead and deal with these warts and absolutely tackle them head on. If there’s a problem with her immune system then we’ll have to look at things from a slightly different point of view.

Read the video transcript

In this video we see Charlotte’s first consultation with Dr Christian, where he first suspects that the verrucas might be a sign of a much bigger problem. Instead of trying to treat the verrucas, Dr Christian recommends that Charlotte be sent for tests on her immune system to try and see why this very common infection was not being fought off by Charlotte’s immune system.

Read the full episode guide for Charlotte’s Story >

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she was really brave and everyone at school was really worried about her but we're all glad she is ok and well now, she is amazing!!!





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I watched "Charlotte's Story" on TVNZ1 last night and was very moved by it all - I had always wondered what had happened to Charlotte after seeing the 1st programme, and it was so good to see a happy ending for Charlotte and her amazing family. I hope that all is still going well for you all and that her medical problems are a thing of the past, thanks to the dedicated medical team and Dr. Christian.





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I would just like to know how to sign up to be a donner or the right spelling because charlottes story moved me and I want to help more people around the world

Today, in Brazil, a chanel showed us the beginning of that emotional story and I almost cry...I needed to know the end! Then surfing on the internet I found the special show about this case ( Charlotte's story). I was whaching the show and my heart was heavy, when she arrived back for her house I finnaly cry. Now I'm thinking about all the others cases of immune system, cancer and etc that we can't help and they die. Hope that Charlotte can be a normal, happy and health pre teen and enjoy your life.I'd like to know how are her nowadays.(Sorry the bad English)





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Tonight this story is running again on tv in Melbourne, Australia. Charlotte and her family made a huge impact on me when I saw them the first time, and now I watch again for the second time and I am in even more awe. I hope that all these years later Charlotte is flourishing and that her entire family know how amazing they are.





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Im in Australia and watching Charlottes follow up episode now. Kudos to all of the medical staff,her wonderful family and of course Lotte. Wishing the Wilson family a bright and happy future.xxx





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I am an Australian too, and we just finished watching the story of Charlotte and her wonderful family. It brought me to tears on many occasion as we followed the journey of the Wilson Family. I am in ore of Charlotte's courage through a difficult and painful treatment. She showed immense strength, bravery and patience. Her mother and father are amazing role models to parents; you have raised four kind hearted and loving children. Our warmest regards for a healthy and bright future to you all.

I am glad to hear that Charlotte is doing really well. My daughter was diagnosed with a neutrophil deficiency at 8 months old which they said would get better, it seems to be getting worse and she is now on constant antibiotics to prevent infections, we are waiting to see what the next year brings, as if things dont improve we will be going down the road that Charlotte and her family are currently travelling down, so I found this particular story very informative and interesting and would like to thank Charlotte and her parents for sharing their story xx





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What an inspiring family! Have an appointment to give blood tomorrow which I should have been doing before anyway. Apparently I need to donate blood before I can be entered onto the bone marrow register. The courage of Charlotte and particularly her little sister spurred me to become a donor and hopefully help as she did.





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Is it ok to donate bone marrow if you have depression? I am on 30mg of citalopram daily to help with mood levels. I read the criteria and I worry I might not be quite right as its a long term problem. I've hard it since I was young and believe it to be hereditary from my mothers side. I am already on the organ donor registration and willing to give blood etc. For me it makes me feel good knowing I can help others and would hate for my depression to stop me. I also smoke and I have been told this stops you from donating, like blood, and I really want to. Is it true?





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yes

i think i mite have lottes thing as i have also got vercus and i also have had a sore throat for a year now im having blood taken from me tomoz to see if my immune system has got the rite stuff in





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hi ive had my vercuses for 6years cant get rid of them tryed everything and ive got a sore throat had test done ive got influse a form of acid not staying in my stomach going straight to my throat

I watched the episode in 2008 about Charlotte and have always wondered how the young girl was. I was so pleased to see the follow on episode about her and am so pleased she is on the mend. All my best wishes to brave Charlotte and her family.





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